The You Space

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Train-the-Trainer

The question is often asked, "what's the key ingredient for great training?", and my response is always "a great trainer".

Experience shows that a good trainer makes all the difference in workplace learning - a quality trainer can do wonders with not-so-good material, and a not-so-good trainer can destroy quality material.  I think all of us have experienced this.

Look on the left here, this is a quality trainer of making Macarons - as opposed to the cranky, impatient, know-it-all trainer of the previous day (in a London cooking school) training in sauces.  This session on the left was full of delight, laughter, questions, engagement, and learner curiosity and activity, while the previous day's sauce session was tense, prickly, uncomfortable, with very few learner questions, and fear around cooking.  The difference?  The Trainer.
The same can happen in the workplace.  You want your learning people to be engaging, open-minded, flexible, knowledgable, and learner-focused, as opposed to simply organsiational "knowledge experts" passing on information. 

If you want quality learning in your workplace, you need quality Trainers.  And the thing is, it's not so hard to make the leap - it just requires commitment, a bit of time, and courage from both the organisation and the Trainer.  Most people can learn to be good trainers, if they want to - often all they need is a bit of guidance, some theory, a few processes or structures they can follow, and confidence in themselves.

The You Space is PASSIONATE about giving Trainers and Facilitators the knowledge, skill, confidence, and passion to train, whether they train on a daily basis to big groups, or do a one-on-one induction session once a month. 

Have a look at the One Day Workshop outline below - keep in mind that this session has been adapted to suit clients' needs from a quick 2 hour session for a new IT project, training all the Project Trainers in the basics, to the full one day workshop for a group of Team Leaders heading overseas to train call centre staff.  You can do what works for you, your Trainers, and your organisation.
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Coaching In-House Trainers and Facilitators

The You Space offers a coaching program for in-house Trainers and Facilitators.  If you have an in-house Trainer that would like to improve their skill, flexibility, and confidence, or you have identified from learner feedback some areas of growth for your Trainer, then pick up the phone or send an email to discuss the Coaching Progam.

Consulting on In-House Learning Projects

If you have a Learning Project or some in-house training that you'd like to update, get feedback on, or just want some help with, The You Space can work with your organisation and Learning or HR Team to build a strong, engaging, and dynamic learner-focused package. 

Just call or email to start the ball rolling.
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PO Box 399 Ettalong Beach NSW 2257 Australia    info@theyouspace.com.au  

Copyright (C) The You Space 2013